B&B Hope - Poachers Arms - Bed & Breakfast Hope - The Peak District
Terms and Conditions
Bed & Breakfast Hope - The Peak District - Payment Details
For all bookings we request debit/credit card details for a deposit of the first nights stay to confirm the booking (£80 if checking in Friday or Saturday, £50 any other check-in day). The balance is due on departure.
We accept the following forms of payment: cash, credit card or debit card.
Please note: No personal or company cheques are accepted.
If requested we can send you a confirmation of booking either by post or by email.
Prices are per room per night and include Breakfast and all taxes.
Bed & Breakfast Hope - The Peak District - Cancellation
In the unlikely event of your booking being cancelled or curtailed, we are entitled by law to charge for booked accommodation not taken up. If cancellation occurs within 14 days of arrival a cancellation fee of £40 will occur (deposit minus £40 refunded back to your card). Deposits are non-returnable if cancellation occurs within 48hours of arrival (or non-arrival).
Curtailment of stay will result in the full amount of your original booking being charged. To avoid misunderstanding, we recommend all our guests to insure against cancellation.
Bed & Breakfast Hope - The Peak District - Non-Availability
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you.
Our liability would not extend beyond this refund.
Bed & Breakfast Hope - The Peak District - Arrival & Departure
Your accommodation is available to you from 1p.m on the day of your arrival, unless otherwise arranged. Please be ready to leave your accommodation by 10.am on the day of departure. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.
Bed & Breakfast Hope - The Peak District - Liability
We do not accept liability for damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Bed & Breakfast Hope - The Peak District - Pets
Pets are not permitted in any of the rooms under any circumstances.
Bed & Breakfast Hope - The Peak District - Damages and Breakages
You are responsible and liable for any breakages or damages which you or any member of your party cause to the accommodation or its content. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest’s credit/debit card, or we may send you an invoice, for repair or making good if the damage or breakage is significant. We may make an additional charge of £20 if you did not report this.
In order to process your booking we will need to collect certain personal details from you. These details will include your name and contact details and those of any other members of your party. They may also include credit/debit card or other payment details relating to a specific booking.
Any information you supply to us will be retained on a database and will be used for the purposes of administrative functions, contacting you about a booking or sending you information about us. Your details will not be passed on to any third party without your prior consent except in cases where we believe, in good faith, that we have a legal obligation to disclose such information.
We are committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you.
We are entitled to assume you do not object to any of the things mentioned in this statement unless you indicate otherwise in writing or in any other approved manner.
Our website contains hyperlinks to other websites. This information is supplied in good faith but we are not responsible for the content or functionality of these external websites.